This associate degree program prepares students for an entry level position in business. The program is designed to benefit students who have a strong interest in a particular field and would like to advance in their current position or who would like to gain a competitive advantage over other candidates having earned an associate degree. The program combines basic business principles as well as competence in management, marketing, technology, and human resources. Students may personalize their degree program in business management by choosing elective courses in a particular career focus area.
Career Outlook for Associate Degree Graduates
According to the U. S. Bureau of Labor Statistics, in general, occupations in a category with some postsecondary education is expected to experience higher rates of growth into 2018 than those in an on-the-job training category. Occupations in the associate degree category are projected to grow the fastest, at about 19 percent.
According to the U.S. Bureau of Labor Statistics, customer service representatives held about 2.3 million jobs in 2008, ranking among the largest occupations. They can be found in almost every industry, although about 23 percent worked in the finance and insurance industry. Another 15 percent worked in the administrative and support services industry, which includes third-party telephone call centers.
Customer service representatives are expected to experience a faster than average growth. Furthermore, job prospects should be good as many workers who leave this very large occupation will need to be replaced. According to the U.S. Bureau of Labor Statistics, employment of customer service representatives is expected to grow by about 18 percent over the 2008–18 periods, faster than the average for all occupations. Career Builders estimates a 34 percent increase in customer service positions and a 22 percent increase in entry level sales positions.